Hi, Tim. Do currently subscribed members to your Substack also need to run through the steps to access the Dashboard? (I watched the video, just confirming.😊) Oh, and I have the annual subscription.
Morning John! Yes, because this is an external website, it will know your email, it just needs you to make a password. Youre a member already, so its just getting access. If you have any issues, I am planning on a "work through issues" day tomorrow. But I am giving it 24 hours as most people will resolve any issues on their own by then.
Hi Mona, I have a thread open in the chat for any issues, so feel free to ping me there if this doesnt work. Nearly everyone resolved the issue by going to stocktokdashboard.com, and then selecting "forgot password". This sends a link to your inbox.
If that doesnt work, the other most common issue, is using the incorrect email, so make sure you are using the email associated with your substack.
Again, give that a try, and if you still cant get in, ping me, and we will dive a bit deeper.
Hi, Tim. Do currently subscribed members to your Substack also need to run through the steps to access the Dashboard? (I watched the video, just confirming.😊) Oh, and I have the annual subscription.
Morning John! Yes, because this is an external website, it will know your email, it just needs you to make a password. Youre a member already, so its just getting access. If you have any issues, I am planning on a "work through issues" day tomorrow. But I am giving it 24 hours as most people will resolve any issues on their own by then.
Thanks a lot Tim!
Woohoo! You're ever moving forward! Cheers
It's July 10, is it OK for me to post that I haven't received the followup "create your new password." I promise I also checked spam etc 😎
Hi Mona, I have a thread open in the chat for any issues, so feel free to ping me there if this doesnt work. Nearly everyone resolved the issue by going to stocktokdashboard.com, and then selecting "forgot password". This sends a link to your inbox.
If that doesnt work, the other most common issue, is using the incorrect email, so make sure you are using the email associated with your substack.
Again, give that a try, and if you still cant get in, ping me, and we will dive a bit deeper.
Thanks Tim! I posted before I saw your other post about trying "forget password" - still figuring out substack 🤷🏽♀️🤦🏽♀️🤣
Basement nerd like some of the folks in the chat 🤣🤣
Lmao 🤣
Hello Tim, I could not find anything in my spam folder. Could you send it again?
Hi Bilal, did you watch the entire video :)